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IVRY HQ
Your big idea, our full admin and operations support
Spend less time juggling business operations and more time putting your vision for your agency into action.
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Get part-time to full-time executive assistant, administrative assistant, and customer service support for your business in as little as 7 days.
There's really no task that's too big or too small. You get to choose the level of support you need and your specialist gets it done!
Our specialists are either US based or based in US time zones. i.e. They're on when you're on!
Unlimited Tasks
Support
When you need it
Our process for finding specialists that best fit your needs and getting them up to speed on all things your business allows us to cut hiring and onboarding time in half!
Hire and onboard in
as little as 7 days
Yeah, we're basically the Robin to your Batman, the Scottie Pippen to your Michael Jordan, the peanut butter to your jelly.
About Us
Build your dream support team without the headache
Scale Up or Down Quickly
Cut the time it takes to hire support in your business in HALF!
Our specialists can start taking tasks off your plate in as little as 14 days and hiring commitments are as short as 90 days.
Really build your dream team
Stick with the specialist that speaks your language. Our 1:1 support model allows our specialists to learn your business inside out and support you for as long as you need it.
No need to worry about dozens of people having access to confidential info. No new faces without your say-so.
Leave the boring paperwork to us
You focus on growing your team. We'll handle the taxes, direct deposits, benefits, PTO – all of it!
The boring paperwork isn't so boring to us. It's kind of our thing.
Hi, I'm Sharona. Over the last 3 years, I've helped companies improve their customer experience, increase customer lifetime value, and reduce churn.
Click get started to let us know how I may help your company do the same
Some of the Ways We Support
Clients
This list grows weekly
Account Management & Customer Success
Scottie wouldn't let Michael miss messages for new prospects, leave testimonials behind, or get aired out on social media for bad customer service now, would he?
Onboarding
You focus on closing new clients, we'll deliver the best experience
CRM Management
Build better relationships, never miss a chance to upsell. We'll keep your contacts up to date.
Off-boarding
We'll say goodbye for now or goodbye for good., collect testimonials and transfer files
Billing Support
Update customer billing info and send personal messages when payments are late
Tech Support
We'll make sure tickets go to the right place or customer issues get solved.
Inquiry Management
Manage your company's inbox, respond to inquiries and direct messages to the right team members
Services
What Clients Say
Jennifer L. – Start Up Founder
Wow, I'm blown away! Optima, thank you! The pandemic caused a huge shift in my businesses. We weren't prepared for the demand. Onboarding was so quick and my customer support and marketing specialists jumped right in to support our team with managing customer inquiries and executing our marketing campaigns.
Michael H. – SaaS SDR
Optima, you're life savers. Thank you. Before hiring Optima, I was spending hours building my own prospect list, setting appointments, and following up with prospects myself. I have no energy to actually close deals. Optima has saved me so much time and has allowed me to close 2x more deals.
Adam C. -- Agency Owner
I've been using Optima for the last year to support the growth of my media company. It started out with calendar management but transitioned over time into full operations support. I can say I've built a dream team with Optima. Amazing work thank you!
We weren't kidding about that whole batman to your team's Robin bit.
Plans & Pricing
Minimum 3-Month Commitment
Commitment locked in after 30 days.
Pricing
How this all Works
It's a 4 step process really
Step 1: Book A Demo
Step 2:
Tell us about your dream hire
Tell us everything we need to know about you, your team, your business, your goals and the type of support you need
Step 3:
Choose Your Support Level
Choose between the small project, part-time support or
full-time support package
Step 4:
Meet Your Specialist and Get to Work
Meet your specialist, complete the onboarding process and begin adding task your specialists task board
We'll walk you through our systems,
processes and find the specialist
that's the best fit for your business
Sounds simple enough?
Hi, I'm Ebony. I'm a Georgia Tech grad with a BSc in Logistics and Supply Chain Management. When I'm not consulting for fortune 500 companies, I'm helping fast-growing businesses organize and systematize their operations so they can scale without the headache and confusion.
Click get started to let us know how I can help you scale your company.
Who are our specialists?
College Grads
We're a small but mighty team. When hiring, we look for professionals ready to build real careers and make a real impact on the businesses they serve.
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